Last Updated: 06/06/2024
NoteClear LLC ("we," "our," or "us") operates the website and the NoteClear platform ("Service"). This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
- Email addresses: We collect your email address when you sign up for an account.
Payment Information:
- Payment information is collected and stored by Stripe, our payment processor. We do not store or use this information outside of Stripe's environment.
User Content:
- Notes: Any notes you upload to the platform.
- Tests and Summaries: Any tests or summaries generated from your notes.
Cookies and Usage Data:
- We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Usage data includes IP addresses, browser types, and usage patterns.
2. Purpose of Data Collection
We collect your data to:
- Provide and maintain our Service.
- Allow you to view and manage your notes, tests, and summaries.
- Improve the quality of our model outputs and enhance user experience.
- Communicate with you about your account and provide customer support.
3. Data Sharing and Disclosure
We do not share your personal data with third parties except:
- When necessary to provide the Service (e.g., payment processing with Stripe).
- When required by law or to respond to legal processes.
- To protect our rights, privacy, safety, or property, and that of our users or the public.
4. Data Security
We prioritize the security of your data. All personal information is encrypted on the client side. Other data, including notes and generated content, is stored in our secure database, protected by API keys and IP restrictions.
5. Cookies and Tracking Technologies
We use cookies for the following purposes:
- Authentication: To keep you logged in.
- Analytics: To analyze how our Service is used and improve it.
6. Third-Party Services
We use the following third-party services, which may have access to certain data:
- Supabase: For database management.
- Google Cloud: For hosting and cloud services.
- Stripe: For payment processing.
All third-party services encrypt data before transmission and do not expose private data except on the client's machine.
7. User Rights
You have the right to:
- Access your personal data.
- Correct any inaccurate or incomplete data.
- Request deletion of your data, subject to certain exceptions.
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and, where appropriate, notifying you via email.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: